List product on eBay FAQ
Does LitCommerce support sync Auction products on eBay?
Yes, LitCommerce supports sync Auction products on eBay.
What happens if the product in my main store does not have a valid UPC/EAN?
If the product in your main store has a valid UPC/EAN, the code will be imported to eBay in the corresponding field. If the product in your main store does not have a valid UPC/EAN, the listing will be imported to eBay with “Does not apply UPC”.
Does LitCommerce support importing variant images to eBay?
Yes, LitCommerce supports importing variant images to eBay.
However, if there are 2 variation attributes or more, please follow these steps to assign an image to the corresponding variant:
On eBay channel, click a listing title to open the edit page, and go to Variations tab.
Click Manage images
On the popup, choose the attribute you want to assign image at Properties
The options list will appear on the popup, click Select to choose an image for each variation
Finally, click OK to save your image choices, and choose Save & Publish to eBay to have the variant images shown on the eBay store
What happens if the product imported from eBay has the variant attribute with the same name as the item specifics?
If a product imported from eBay has the variant attribute with the same name as item specifics, item specifics on eBay definitely have no value.
When publishing listings from LitCommerce on eBay, variant attributes are not allowed to have the same name as item specifics, including fields in Required specifics, Recommended specifics, and Optional specifics.
If their names are the same, we will automatically add the prefix Variant before the name of the variant (Variant + Name).
Does eBay have any limits with product titles?
eBay does not allow special characters on product titles. The maximum number of characters allowed is 80, so when you list a product from the main store to eBay through LitCommerce, our tool will cut off the title at 80 characters automatically.
Does LitCommerce support importing descriptions in HTML?
Yes, LitCommerce does support importing descriptions in HTML.
What happens when I change a category on an eBay listing?
When changing the category on an active eBay listing, the required item specifics will be changed too. If you don’t add the required item specifics of the new category, the listing will not be synced properly.
So, to prevent the listing synchronization from being interrupted (error), after you change the product category on the eBay site, please go to listing details on LitCommerce and click Update from eBay.
Is it possible to choose a sub-category to publish on eBay?
No, it is not possible to choose a sub-category to publish on eBay because eBay API only allows getting root store categories. Please find more details here
What is the maximum number of characters allowed for a product SKU on eBay?
The maximum number of characters allowed for a product SKU on eBay is 50.
What is the expiring time of an eBay listing?
The expiring time of an eBay listing is usually 1 month depending on product type. Listings that are not auction products are always renewed each month. Please find more details here
Do dimension and weight fields on eBay accept decimals?
No, dimension and weight fields on eBay do not accept decimals. Please find more details here
Does eBay support the Sale Tax table for all countries?
No, eBay only supports the Sale Tax table for Ebay US and Ebay CA.
How can I create a Shipping rate table in the Shipping template?
To set up a tax table, log in to your eBay account and follow these steps:
Go to My eBay > Account > Site Preferences.
Click “Show” in the Payments from Buyers section.
Click “Edit” in the “Use sales tax table” section.
Fill in the sales tax rate for any state where you want to charge sales tax. If you are required to tax shipping and handling in that state, select the “Also charge sales tax on S&H” check box.
Click "Save".
After creating the tax table, you can choose it on the eBay shipping template on LitCommerce.
What is Out-of-Stock Control?
When a listing is sold out on eBay, it will be ended and unlinked with LitCommerce automatically. When the product is in stock again on main store, LitCommerce will automatically list a new listing on eBay (instead of reactive the old listing because eBay does not allow editing ended listings).
Enable out-of-stock control will prevent the listing from being ended when the quantity reaches 0.
If you have an active product on Shopify and then you archived it on Shopify, it will become end on eBay (if out-of-stock control turns off) and out of stock (if out-of-stock control turns on).
What happens when I relist an ended listing on eBay?
When a listing is ended on eBay, if you relist it directly on eBay store, a new listing will be created other than the old listing. Therefore, you need to delete the old listing on LitCommerce first and import the new listing from eBay to Litcommerce.
When you enable the Auto Relist button on LitCommerce, our tool will relist the product with the same listing details as before.
Why when I add a variant on eBay, there’s the error “Error while syncing: Invalid Multi-SKU item id supplied with variations”?
When a product has been published on eBay, eBay does not allow editing from simple to variant and vice versa. Therefore, when you add a variant to an active simple listing on eBay and click Update from eBay to LitCommerce, there will be an error on eBay listing on our tool “Error while syncing: Invalid Multi-SKU item id supplied with variations”.
Yes, LitCommerce supports sync Auction products on eBay.
What happens if the product in my main store does not have a valid UPC/EAN?
If the product in your main store has a valid UPC/EAN, the code will be imported to eBay in the corresponding field. If the product in your main store does not have a valid UPC/EAN, the listing will be imported to eBay with “Does not apply UPC”.
Does LitCommerce support importing variant images to eBay?
Yes, LitCommerce supports importing variant images to eBay.
However, if there are 2 variation attributes or more, please follow these steps to assign an image to the corresponding variant:
On eBay channel, click a listing title to open the edit page, and go to Variations tab.
Click Manage images
On the popup, choose the attribute you want to assign image at Properties
The options list will appear on the popup, click Select to choose an image for each variation
Finally, click OK to save your image choices, and choose Save & Publish to eBay to have the variant images shown on the eBay store
What happens if the product imported from eBay has the variant attribute with the same name as the item specifics?
If a product imported from eBay has the variant attribute with the same name as item specifics, item specifics on eBay definitely have no value.
When publishing listings from LitCommerce on eBay, variant attributes are not allowed to have the same name as item specifics, including fields in Required specifics, Recommended specifics, and Optional specifics.
If their names are the same, we will automatically add the prefix Variant before the name of the variant (Variant + Name).
Does eBay have any limits with product titles?
eBay does not allow special characters on product titles. The maximum number of characters allowed is 80, so when you list a product from the main store to eBay through LitCommerce, our tool will cut off the title at 80 characters automatically.
Does LitCommerce support importing descriptions in HTML?
Yes, LitCommerce does support importing descriptions in HTML.
What happens when I change a category on an eBay listing?
When changing the category on an active eBay listing, the required item specifics will be changed too. If you don’t add the required item specifics of the new category, the listing will not be synced properly.
So, to prevent the listing synchronization from being interrupted (error), after you change the product category on the eBay site, please go to listing details on LitCommerce and click Update from eBay.
Is it possible to choose a sub-category to publish on eBay?
No, it is not possible to choose a sub-category to publish on eBay because eBay API only allows getting root store categories. Please find more details here
What is the maximum number of characters allowed for a product SKU on eBay?
The maximum number of characters allowed for a product SKU on eBay is 50.
What is the expiring time of an eBay listing?
The expiring time of an eBay listing is usually 1 month depending on product type. Listings that are not auction products are always renewed each month. Please find more details here
Do dimension and weight fields on eBay accept decimals?
No, dimension and weight fields on eBay do not accept decimals. Please find more details here
Does eBay support the Sale Tax table for all countries?
No, eBay only supports the Sale Tax table for Ebay US and Ebay CA.
How can I create a Shipping rate table in the Shipping template?
To set up a tax table, log in to your eBay account and follow these steps:
Go to My eBay > Account > Site Preferences.
Click “Show” in the Payments from Buyers section.
Click “Edit” in the “Use sales tax table” section.
Fill in the sales tax rate for any state where you want to charge sales tax. If you are required to tax shipping and handling in that state, select the “Also charge sales tax on S&H” check box.
Click "Save".
After creating the tax table, you can choose it on the eBay shipping template on LitCommerce.
What is Out-of-Stock Control?
When a listing is sold out on eBay, it will be ended and unlinked with LitCommerce automatically. When the product is in stock again on main store, LitCommerce will automatically list a new listing on eBay (instead of reactive the old listing because eBay does not allow editing ended listings).
Enable out-of-stock control will prevent the listing from being ended when the quantity reaches 0.
If you have an active product on Shopify and then you archived it on Shopify, it will become end on eBay (if out-of-stock control turns off) and out of stock (if out-of-stock control turns on).
What happens when I relist an ended listing on eBay?
When a listing is ended on eBay, if you relist it directly on eBay store, a new listing will be created other than the old listing. Therefore, you need to delete the old listing on LitCommerce first and import the new listing from eBay to Litcommerce.
When you enable the Auto Relist button on LitCommerce, our tool will relist the product with the same listing details as before.
Why when I add a variant on eBay, there’s the error “Error while syncing: Invalid Multi-SKU item id supplied with variations”?
When a product has been published on eBay, eBay does not allow editing from simple to variant and vice versa. Therefore, when you add a variant to an active simple listing on eBay and click Update from eBay to LitCommerce, there will be an error on eBay listing on our tool “Error while syncing: Invalid Multi-SKU item id supplied with variations”.
Updated on: 05/10/2023
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