# eBay Channel Settings

This guide provides a step-by-step walk-through of the eBay Channel Settings. These settings control how your Main Store products sync with your linked eBay listings.

## <mark style="color:$primary;">**Connection**</mark>

<figure><img src="/files/lyYLs43gDbjHMHQ4M673" alt=""><figcaption></figcaption></figure>

### <mark style="color:$info;">**Channel Name**</mark>

You can edit the channel name displayed on the LitCommerce application by clicking on the box.

### <mark style="color:$info;">**Store URL**</mark>

The eBay Store URL will be automatically pulled from eBay once your store is successfully connected to LitCommerce.

### <mark style="color:$info;">**Marketplace**</mark>

This section displays which region your eBay store is being connected to.

### <mark style="color:$info;">**Status**</mark>

This displays the status connection between your eBay store and LitCommerce.

{% hint style="success" %}
**Click on `Test Connection` to verify the connection status.**
{% endhint %}

## <mark style="color:$primary;">**Pricing**</mark>

<figure><img src="/files/735kxQhOaSZ1pvCg9xJc" alt=""><figcaption></figcaption></figure>

The eBay Channel follows the basic [Price Sync Options](https://litcommerce.gitbook.io/litcommerce-helpdesk/marketplace-integration/setup-and-navigation/step-by-step-setup/step-3-set-up-price-sync-options).

Additionally, if the store is eligible for the [eBay Strike-Through Program](https://developer.ebay.com/api-docs/user-guides/static/trading-user-guide/discount-pricing-strikethru.html), you can enable it for your eBay listings.&#x20;

## <mark style="color:$primary;">**Inventory**</mark>

<figure><img src="/files/mLBQaxvWsOiNDvT2ynT8" alt=""><figcaption></figcaption></figure>

The eBay Channel follows the basic [Inventory Sync Options](https://litcommerce.gitbook.io/litcommerce-helpdesk/marketplace-integration/setup-and-navigation/step-by-step-setup/step-4-set-up-inventory-sync-options).

It also includes additional settings tailored to eBay’s marketplace as follows:

<figure><img src="/files/5ZjBu3IFGgRgghEvo2yp" alt=""><figcaption></figcaption></figure>

### <mark style="color:$info;">**eBay Out Of Stock Control**</mark>

By default, your listings will automatically be marked as "Ended" when the Inventory reaches zero.

Toggle this button to keep the listings Active with an "Out of Stock" status. This allows you to continue selling once they are back in stock, preserving the sales history and reviews.

### <mark style="color:$info;">**Auto Relist Fixed Price Item**</mark>

By default, a listing is ended on eBay can not be edited. This option allows the listing to be automatically relisted once the product is back in stock in the Main Store.

Newly listed items on eBay will be automatically linked to the corresponding product in the Main Store to ensure accurate inventory synchronization.

### <mark style="color:$info;">**Auto Relist Auction Item**</mark>

An Auction listing can only be set with a quantity of 1. Once the auction ends or the listing expires, it will automatically be marked as "Ended."

If there is remaining stock in the Main Store, this option will automatically relist the Auction listing.

## <mark style="color:$primary;">**Order**</mark>

<figure><img src="/files/7dsvPEqKEeZOudKvFd47" alt=""><figcaption></figcaption></figure>

The eBay Channel follows the basic [Order Sync Options](https://litcommerce.gitbook.io/litcommerce-helpdesk/marketplace-integration/setup-and-navigation/step-by-step-setup/step-5-set-up-order-sync-options).

## <mark style="color:$primary;">**Other Settings**</mark>

<figure><img src="/files/9iZwue0wlPMtHL1fZzTG" alt=""><figcaption></figcaption></figure>

### <mark style="color:$info;">**SKU Sync**</mark>

If the SKU between your Main Store and eBay does not match, turn on this setting to sync the SKU from the Main Store to eBay.

{% hint style="info" %}
**Note the following:**

* **Inventory Sync must be enabled for SKU Sync to work.**

* **When first enabled, only new updates (Inventory, Price, etc.) will trigger SKU Sync. Afterward, the sync frequency is 15 minutes.**
  {% endhint %}

### <mark style="color:$info;">**Title Sync**</mark>

Toggle this setting to sync Product Titles from your Main Store to eBay automatically. The system will update titles every 15 minutes.

### <mark style="color:$info;">**Auto Trim Title**</mark>

eBay titles are limited to 80 characters. Enable this setting to automatically shorten titles at the last complete word to meet the platform’s requirements.

{% hint style="info" %}
**When first enabled, only new updates will trigger the Trim function. Afterward, updates will run every 15 minutes.**
{% endhint %}

### <mark style="color:$info;">**Description Sync**</mark>

Enable this setting to sync Product Descriptions from your Main Store to eBay. Updates occur every 15 minutes.

### <mark style="color:$info;">**Clean Listing Description**</mark>

Enable this option to remove restricted elements like JavaScript, Cookies, and Iframe HTML tags from listing descriptions.

### <mark style="color:$info;">**Auto Add New Variants**</mark>

Enable this setting to allow LitCommerce to automatically add new Main Store variations to the corresponding linked eBay listings.&#x20;

{% hint style="info" %}
**Note the following:**

* **This setting only works when variant attribute names are the same on both eBay and the Main Store.**

* **Variations will only be automatically added to the LitCommerce eBay Channel. Perform `Save & Publish` or `Update To eBay` to send the new variations to the marketplace.**
  {% endhint %}

### <mark style="color:$info;">**Listing Sync Error Alerts**</mark>

Enable this setting to receive email notifications when your eBay listings fail to sync.

### <mark style="color:$info;">**Unselect Products after Bulk Action**</mark>

By default, selected listings remain checked after bulk actions. Enable this setting to automatically clear selections to prevent duplicate actions.

## <mark style="color:$primary;">**Sync to Main Store**</mark>&#x20;

If your Main Store has multiple warehouse locations, select one warehouse to do the following:

* **Sync to Location (only available for the Square Main Store):** Update inventory in a specific warehouse when eBay orders are imported.

<figure><img src="/files/i1vNMyVGBrnvr3VS64LY" alt=""><figcaption></figcaption></figure>

* **Create on Location (available for both the Shopify and Square Main Stores):** Update stock in a selected warehouse when creating listings from eBay to the Main Store.

<figure><img src="/files/Ye5QiTL4PsSp3KCHnOn6" alt=""><figcaption></figcaption></figure>

## <mark style="color:$primary;">**Carrier Service Mapping**</mark>

<figure><img src="/files/T8PIqz39n2HOxaoeBT62" alt=""><figcaption></figcaption></figure>

If the Main Store carrier service is not available on eBay, orders fulfilled by that carrier may lack complete tracking information.

Enable this option to map the Main Store carriers to eBay carriers. This ensures accurate tracking details appear in eBay Order Tracking.

{% hint style="info" %}
**This feature is only available for accounts with the Shopify, WooCommerce, BigCommerce, Square or PrestaShop Main Store.**
{% endhint %}

Once you have completed setting up the eBay Channel Settings, save the configurations using the `Save Settings` button at the bottom of the interface.

<figure><img src="/files/UsvIPDxnLe74dkEkjrW1" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Find the sync status under the eBay channel name.**
{% endhint %}

<figure><img src="/files/U71JdSbHIDtJ9aWk7Hnb" alt=""><figcaption></figcaption></figure>

If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.


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