TikTok Channel Settings

This article walks you through the TikTok Shop channel settings in LitCommerce. These settings control how your Main Store products sync with the corresponding linked TikTok Shop listings.

More information is provided below.

Connection

Channel Name

Use this box to give the channel any name you prefer. This helps distinguish it from other connected channels in LitCommerce.

Shop Name

This field displays the store name retrieved from your TikTok Seller Center.

Region

This field displays the region in which your TikTok Shop store is located.

Status

This field shows the connection status between your TikTok Shop store and LitCommerce.

Click on the Test Connection button to verify whether the connection is still valid.

Pricing

The TikTok Shop Channel follows the basic Price Sync Options.

Inventory

The TikTok Shop Channel follows the basic Inventory Sync Options.

Aside from the basics, the Inventory section also includes another setting tailored to this specific marketplace.

Warehouse Mapping

This feature allows you to connect the Main Store warehouses to the corresponding TikTok Shop warehouses.

It will display in Channel Settings when the MWH (Multi-warehouse Feature) is used in your TikTok Seller Center. More information on MWH can be found HERE.

This feature is only available for accounts with the Shopify or Square Main Store.

Order

The TikTok Shop Channel follows the basic Order Sync Options.

Other settings

Title Sync

Enable this setting to sync product titles from your Main Store to TikTok Shop. Updates occur every 15 minutes.

Description Sync

Enable this setting to sync product descriptions from your Main Store to TikTok Shop. Updates occur every 15 minutes.

Auto Add New Variants

Enable this setting to allow LitCommerce to automatically add new Main Store variations to the corresponding linked TikTok Shop listings.

Note the following:

• This setting only works when variant attribute names are the same on both TikTok Shop and the Main Store.

• Variations will only be automatically added to the LitCommerce TikTok Channel. Perform Save & Publish or Update To TikTok to send the new variations to the marketplace.

Listing Sync Error Alerts

Enable this setting to receive email notifications when your TikTok Shop listings fail to sync.

Unselect Products after Bulk Action

By default, selected listings remain checked after bulk actions. Enable this setting to automatically clear selections to prevent duplicate actions.

Sync to Main Store

If your Main Store has multiple warehouse locations, select one warehouse to do the following:

• Sync to Location (only available for the Square Main Store): Update inventory in a specific warehouse when TikTok Shop orders are imported.

• Create on Location (available for both the Shopify and Square Main Stores): Update stock in a selected warehouse when creating listings from TikTok Shop to the Main Store.

Carrier Service Mapping

If the Main Store carrier service is not supported by TikTok Shop, orders fulfilled by that carrier may lack complete tracking information.

Enable this option to map the Main Store carriers to TikTok Shop carriers. This ensures accurate tracking details appear in TikTok Shop Order Tracking.

This feature is only available for accounts with the Shopify, WooCommerce, BigCommerce, Wix, Squarespace and Square Main Stores.

Once you have completed setting up the TikTok Shop Channel Settings, save the configurations using the Save Settings button at the bottom of the interface.

Find the sync status under the TikTok Shop channel name.

If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.