Shopee Channel Settings

This article walks you through the Shopee channel settings in LitCommerce. These settings control how your Main Store products sync with the corresponding linked Shopee listings.

More information is provided below.

Connection

This section consists of the following:

Channel Name

Use this box to give the channel any name you prefer. This helps distinguish it from other connected channels in LitCommerce.

Username

This field displays the username retrieved from your Shopee Seller Center.

Status

This field shows the connection status between your Shopee store and LitCommerce.

Click on the Test Connection button to verify whether the connection is still valid.

Pricing

The Shopee Channel follows the basic Price Sync Options.

Inventory

The Shopee Channel follows the basic Inventory Sync Options.

Order

The Shopee Channel follows the basic Order Sync Options.

Other settings

SKU Sync

Enable this feature to sync the SKUs on your Shopee Seller Center with those in your Main Store. This helps maintain SKU consistency across connected platforms and ensures smooth management.

Note the following:

• Inventory Sync must be enabled for SKU Sync to work.

• When first enabled, only new updates (Inventory, Price, etc.) will trigger SKU Sync. Afterward, it will run every 15 minutes.

Title Sync

Enable this setting to sync product titles from your Main Store to Shopee. Updates occur every 15 minutes.

Auto Trim Title

Shopee titles are limited to 120 characters. Enable this setting to automatically shorten titles at the last complete word to meet the platform’s requirements.

When first enabled, only new updates will trigger the Trim function. Afterward, updates will run every 15 minutes.

Description Sync

Enable this setting to sync product descriptions from your Main Store to Shopee. Updates occur every 15 minutes.

Listing Sync Error Alerts

Enable this setting to receive email notifications when your Shopee listings fail to sync.

Unselect Products after Bulk Action

By default, selected listings remain checked after bulk actions. Enable this setting to automatically clear selections to prevent duplicate actions.

Sync to Main Store

If your Main Store has multiple warehouse locations, select one warehouse to do the following:

• Sync to Location (only available for the Square Main Store): Update inventory in a specific warehouse when Shopee orders are imported.

• Create on Location (available for both the Shopify and Square Main Stores): Update stock in a selected warehouse when creating listings from Shopee to the Main Store.

Once you have completed setting up the Shopee Channel Settings, save the configurations using the Save Settings button at the bottom of the interface.

Find the sync status under the Shopee channel name.

If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.