When working with eBay listings in LitCommerce, you may come across errors returned by eBay during the listing or update process, including:

Error caused by missing required fields

• The item specific is missing 
• Product Image Required 

Error caused by conflicts with eBay requirements

• Title can be up to 80 characters 
• The variation name you have specified is not allowed 
• The specified listing category does not support multi-variation (multi-SKU) listings 
• This listing would cause you to exceed the amount you can list 
• Error while syncing: The price for this item cannot be updated since it is a part of a sale 
• Error while syncing: You cannot revise ended listing 

This article provides general guidance on how to resolve them.

Error caused by missing required fields

The item specific [Field] is missing

This error occurs when values for one or more required item specifics are not provided. eBay mandates that all necessary fields be completed for a listing to be successfully published and made available for purchase on the marketplace.

To fix this, review the error message, go to the Required Item Specifics section under the Category tab, and fill in the missing values. Required fields are marked with a red asterisk (*).

Once all mandatory item specifics are completed, click Save & Publish to resubmit your listing to eBay.

Product Image Required

You may encounter this error when product images are not included in the listing. Fix it by following the steps below:

1. Add images to the corresponding product in your Main Store. 

2. Wait approximately 15 minutes for the images to update automatically in the LitCommerce All Products tab (if the Auto Update feature is enabled). Otherwise, you can click Update From Main Store to trigger an immediate update.

3. Go to the LitCommerce eBay channel, navigate to the Images tab in the listing details page, and click Load Images from Main Store to update the images in your eBay listing.

4. Click Save & Publish to republish the listing on eBay.

Error caused by conflicts with eBay requirements

Title can be up to 80 characters

eBay allows a maximum of 80 characters for product titles. Exceeding this limit will result in the marketplace returning an error message for the listing.

You can fix it by editing the title on the listing details page and clicking Save & Publish to update it on eBay.

Alternatively, enable the Auto Trim Title feature in the eBay Channel Settings to ensure titles are automatically shortened to comply with the 80-character limit. This affects both existing and newly added listings on the channel.

The variation name you have specified is not allowed

This error appears because eBay does not allow variant attribute names to match the names of item specifics used by the marketplace.

To resolve it, navigate to the Variations tab within the listing details page and modify any variant attribute names that match eBay item specifics. Then, click Save & Publish to resubmit your listing.

The specified listing category does not support multi-variation (multi-SKU) listings

Note that not all eBay categories support listings with a variant format. Choosing the incorrect category will prevent your listings from being listed on eBay.

You can narrow down the options by enabling the Variation Enabled Only toggle. This helps filter out categories that do not support variant listings.

This listing would cause you to exceed the number of items and amount you can list

eBay applies selling limits to all seller accounts. Each account has a monthly cap based on the number of items you can list and the maximum selling amount.

This means you can only list a limited number of products per month, up to a capped total value. This limit varies by account and is determined by your selling history, performance, and other factors. Find more information about eBay selling limits HERE.

If you encounter an error due to the selling limit being exceeded, there are a few workarounds for it using the eBay Channel Settings:

• Main Store products that do not track inventory (No Manage Stock): When listed on the LitCommerce eBay channel, their quantity is automatically set to 999 by default. To reduce the total quantity displayed on eBay, you can adjust the feature "For No Manage Stock listings, automatically set quantity to" to 1-2. This allows you to list more items within your selling limit.

• Main Store products that track inventory (Manage Stock): The Maximum Quantity setting helps cap the stock from your Main Store at a specific value. To ensure your products on eBay stay within the selling limit even if you have more in stock in your Main Store, adjust the Maximum Quantity to 1–2.

Error while syncing: The price for this item cannot be updated since it is a part of a sale

When running inventory and price sync on eBay using LitCommerce, you may encounter this error message. It indicates that the listing is included in a running promotion on your eBay store. 

By default, eBay’s sale settings do not allow inventory or price updates to listings while a promotion is active. This restriction prevents LitCommerce from making any inventory or pricing adjustments on eBay during the promotional period.

This can easily be fixed by following the steps below:

1. Head to the sale event on your eBay Seller Hub and select the running event.

2. Uncheck the box Keep items in this sale and block revisions for price increases.

3. Save the sale setting.

Once all steps are completed, LitCommerce will automatically sync the data to eBay within 15 minutes and clear the error message. You can also trigger the update manually by selecting Update to eBay.

From there, LitCommerce can update the price and inventory correctly to your eBay listings while they are still included in the promotion.

Error while syncing: You cannot revise ended listing

eBay does not allow modifying product details for ended listings. This also applies to listings managed via LitCommerce.

If Auto Relist is disabled while other sync features remain active, any data updates sent from LitCommerce will cause eBay to return an error for ended listings.

To resolve it, simply use the Relist on eBay action to relist the listings on eBay and maintain the sync flow.

In some cases, your listings may not be relisted due to the following reasons:

• The listing has been ended on eBay for more than 90 days.
• The listing in LitCommerce has a quantity of 0 when being relisted.
• The listing in LitCommerce has certain data conflicts with its corresponding listing on eBay when being relisted.

You can utilize the Sell Similar action to make your listings active on eBay. More details on Relist and Sell Similar can be found in this article. 

If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.

Updated on: 03/10/2025