How orders with different currencies are imported into your BigCommerce Main Store

When using our BigCommerce integration, you may encounter instances where the currency of a sales channel differs from the default currency in your Main Store.

To prevent currency mismatches when importing orders into your BigCommerce store, LitCommerce manages orders according to your BigCommerce currency settings.

There are two types of currency in BigCommerce: Display Currency and Transactional Currency. Learn more about them in this article.

Order’s currency has not been added to BigCommerce

If the order’s currency has not been added to your BigCommerce store, LitCommerce will automatically convert the order total into your Main Store’s default currency using the standard exchange rate.

This ensures that all transactions are recorded in the main currency of your store.

Order's currency is set as a Transacting Currency

When your channel's currency is configured as a Transacting Currency in your BigCommerce store, the order will be imported with the original currency, and no conversion will be necessary.

Order’s currency is set as a Display Currency only

If the order’s currency is set as a Display Currency rather than a Transacting Currency, LitCommerce will convert the order total into your store’s default currency.

The conversion will use the exchange rate configured in your BigCommerce store.

To add a new currency to your BigCommerce store, follow the steps provided in this article.

If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.