eBay Channel Settings
This guide provides a step-by-step walk-through of the eBay channel settings. These settings control how your Main Store products sync with your linked eBay listings.
In this article:
Connection
Pricing
Inventory
Order
Other Settings
Sync to Main Store (for Shopify/Square/Shopline)
You can edit the channel name displayed on the LitCommerce application by clicking on the box.
The eBay Store URL will be automatically pulled from eBay once your store is successfully connected to LitCommerce.
This section displays which region your eBay store is being connected to.
This displays the status connection between your eBay store and LitCommerce.
Click on Test Connection to verify the connection status.
The eBay Channel follows the basic Price Sync Options.
Additionally, if the store is eligible for the eBay Strike-Through Program, you can enable it for your eBay Listings.
The eBay Channel follows the basic Inventory Sync Options.
It also includes additional settings tailored to eBay’s marketplace as follows:
By default, your Listings will automatically be marked as "Ended" when the Inventory reaches zero.
Toggle this button to keep the Listings active with an "Out of Stock" status. This allows you to continue selling once they're back in stock, preserving the sales history and reviews.
By default, a Listing is ended on eBay, it can not be edited. This option allows the listing to be automatically relisted once the product is back in stock in the Main Store.
Newly listed items on eBay will be automatically linked to the corresponding product in the Main Store to ensure accurate inventory synchronization.
An Auction Listing can only be set with a quantity of 1. Once the auction ends or the listing expires, it will automatically be marked as "Ended."
If there is remaining stock in the Main Store, this option will automatically relist the Auction Listing.
The eBay Channel follows the basic Order Sync Options.
If the SKU between your Main Store and eBay does not match, turn on this setting to sync the SKU from the Main Store to eBay.
Note the following:
Inventory Sync must be enabled for SKU Sync to work.
When first enabled, only new updates (Inventory, Price, etc.) will trigger SKU Sync. Afterward, the sync frequency is 15 minutes.
Toggle this setting to sync Product Titles from your Main Store to eBay automatically. The system will update Titles every 15 minutes.
Since eBay allows a maximum of 80 characters for product titles, enabling this setting will automatically trim titles at the last meaningful word to meet eBay’s requirements.
When first enabled, only new updates will trigger the Trim function. Afterward, updates will run every 15 minutes.
Enable this setting to sync Product Descriptions from your Main Store to eBay. Updates occur every 15 minutes.
To remove restricted elements like JavaScript, Cookies, and Iframe HTML tags from listing descriptions, enable this option.
By default, selected listings remain checked after bulk actions. Enable this setting to automatically clear selections to prevent duplicate actions.
If your Main Store has multiple warehouse locations, select 1 warehouse to do the following:
Sync to Location: Update inventory in a specific warehouse when eBay orders are imported.
Create on Location: Update stock in a selected warehouse when creating listings from eBay to the Main Store.
If the Main Store's carrier service is not supported by eBay, orders fulfilled by that carrier may lack complete tracking information.
Enable this option to map the Main Store's carriers to eBay carriers. This ensures accurate tracking details appear in eBay Order Tracking.
Once completing the eBay Channel Settings, save the configurations at the bottom.
The Syncing status will be displayed under the eBay channel name.
If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.
In this article:
Connection
Pricing
Inventory
Order
Other Settings
Sync to Main Store (for Shopify/Square/Shopline)
Connection
Channel Name
You can edit the channel name displayed on the LitCommerce application by clicking on the box.
Store URL
The eBay Store URL will be automatically pulled from eBay once your store is successfully connected to LitCommerce.
Marketplace
This section displays which region your eBay store is being connected to.
Status
This displays the status connection between your eBay store and LitCommerce.
Click on Test Connection to verify the connection status.
Pricing
The eBay Channel follows the basic Price Sync Options.
Additionally, if the store is eligible for the eBay Strike-Through Program, you can enable it for your eBay Listings.
Inventory
The eBay Channel follows the basic Inventory Sync Options.
It also includes additional settings tailored to eBay’s marketplace as follows:
eBay Out Of Stock Control
By default, your Listings will automatically be marked as "Ended" when the Inventory reaches zero.
Toggle this button to keep the Listings active with an "Out of Stock" status. This allows you to continue selling once they're back in stock, preserving the sales history and reviews.
Auto Relist Fixed Price Item
By default, a Listing is ended on eBay, it can not be edited. This option allows the listing to be automatically relisted once the product is back in stock in the Main Store.
Newly listed items on eBay will be automatically linked to the corresponding product in the Main Store to ensure accurate inventory synchronization.
Auto Relist Auction Item
An Auction Listing can only be set with a quantity of 1. Once the auction ends or the listing expires, it will automatically be marked as "Ended."
If there is remaining stock in the Main Store, this option will automatically relist the Auction Listing.
Order
The eBay Channel follows the basic Order Sync Options.
Other Settings
SKU Sync
If the SKU between your Main Store and eBay does not match, turn on this setting to sync the SKU from the Main Store to eBay.
Note the following:
Inventory Sync must be enabled for SKU Sync to work.
When first enabled, only new updates (Inventory, Price, etc.) will trigger SKU Sync. Afterward, the sync frequency is 15 minutes.
Title Sync
Toggle this setting to sync Product Titles from your Main Store to eBay automatically. The system will update Titles every 15 minutes.
Auto Trim Title
Since eBay allows a maximum of 80 characters for product titles, enabling this setting will automatically trim titles at the last meaningful word to meet eBay’s requirements.
When first enabled, only new updates will trigger the Trim function. Afterward, updates will run every 15 minutes.
Description Sync
Enable this setting to sync Product Descriptions from your Main Store to eBay. Updates occur every 15 minutes.
Clean Listing Description
To remove restricted elements like JavaScript, Cookies, and Iframe HTML tags from listing descriptions, enable this option.
Deselect Products after Bulk Action
By default, selected listings remain checked after bulk actions. Enable this setting to automatically clear selections to prevent duplicate actions.
Sync to Main Store (for Square/Shopify/Shopline)
If your Main Store has multiple warehouse locations, select 1 warehouse to do the following:
Sync to Location: Update inventory in a specific warehouse when eBay orders are imported.
Create on Location: Update stock in a selected warehouse when creating listings from eBay to the Main Store.
Carrier Service Mapping
If the Main Store's carrier service is not supported by eBay, orders fulfilled by that carrier may lack complete tracking information.
Enable this option to map the Main Store's carriers to eBay carriers. This ensures accurate tracking details appear in eBay Order Tracking.
Once completing the eBay Channel Settings, save the configurations at the bottom.
The Syncing status will be displayed under the eBay channel name.
If you have any questions, let us know via the Chat Box in the bottom-right corner of our Help Center.
Updated on: 20/02/2025
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