Customer Support

LitCommerce always strives to bring you the best possible customer service. As the multi-channel selling expert, we are proud to receive positive ratings on many platforms such as Trustpilot,  Shopify App, Wix App, and more!

We provide comprehensive support through Live Chat and Email. Our dedicated support team is available on Live Chat seven days a week (including holidays) during the following time frames:

Monday: 04:00 - 24:00 GMT+7

Tuesday – Saturday: 24/7 GMT+7

Sunday: 08:00 - 24:00 GMT+7

Whether you have questions on how to use the app, need assistance, or require any information, our knowledgeable and friendly team is here to help you. With our convenient support methods, you can contact us at any time and receive prompt and reliable support.

We also try our best to ensure the lowest response time and maximum efficiency to take you to the finish line. If we are not available on Live Chat when you reach out, your message will be delivered to our system and will be responded to as soon as possible when we return!

Updated on: 18/08/2025